TikTok Shop Key Accounts Manager

Employment Type: Full-Time, Senior Level
Salary: $5000
Location: Remote
Reports To: Director of Client Services
Direct Reports: 2–4 TikTok Shop Managers
Required Availability: Monday–Friday, 8:00 AM–2:00 PM PST overlap

About the Role

We are looking for a senior TikTok Shop leader to own a portfolio of established client accounts.

This is not a day-to-day TikTok Shop Manager position. You will not spend most of your time setting up shipping templates, updating listings, or auditing campaign assets. TikTok Shop Managers will handle execution.

You will own the bigger picture: client relationships, account strategy, portfolio growth, retention, commercial performance, and team leadership.

You should be comfortable challenging campaign decisions in Seller Center, guiding clients through GMV and profitability performance, leading QBRs with founders and executives, and managing the Shop Managers responsible for daily delivery.

Success in this role requires an equal combination of:
- Deep TikTok Shop expertise




- Strong client and commercial judgment
- Proven people-management ability

What You'll Own

Client and Account Leadership
- Serve as the primary strategic contact for 4–6 TikTok Shop clients
- Lead weekly or biweekly calls, monthly reviews, and executive-level QBRs
- Build account plans covering growth targets, profitability, risks, and key initiatives
- Manage escalations, difficult client conversations, renewals, and scope changes
- Identify and lead upsell opportunities across advertising, creator programs, additional shops, and service tiers

TikTok Shop Strategy
- Build 30/60/90-day plans for new accounts
- Translate client goals into measurable TikTok Shop strategies
- Guide decisions involving GMV Max, Search Ads, affiliate commissions, promotions, catalog strategy, and fulfillment
- Evaluate FBT, seller-fulfilled, and 3PL options based on cost and operational needs
- Review major budget, promotion, commission, and grow

📌 TikTok Shop Key Accounts Manager (Buenos Aires)
🏢 Full Circle Agency
📍 Buenos Aires