We are looking for an Account Manager responsible for retaining and developing a long-term relationship with an assigned strategic account: a tier-1 telecommunications operator in Argentina. The role identifies business opportunities within the account and liaises between the customer and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
As part of our team, you will have the following responsibilities:
- Operate as the lead point of contact for sales with the assigned account.
- Build and maintain strong, long-lasting customer relationships.
- Develop a trusted advisor relationship with key account stakeholders.
- Identify and grow opportunities within the account.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Forecast and track key account metrics.
- Coordinate RFI / RFP responses.
- Incorporate the necessary products to provide the customer with a complete solution.
- Assist with issue escalations as needed.
Skills to be part of our amazing team:
- OSS knowledge: provisioning, service activation, network inventory, order management or service assurance.
- Commercial experience in the B2B telecom sector, selling to operators.
- Minimum 5 years in Account Management or consultative sales roles in technology,
with an individual quota and a proven track record of attainment.
- Active relationships with telecommunications operators in Argentina.
- Advanced English
Benefits:
- Adaptable working hours
- Your vacation is over and you feel that it was not enough? XL Days: unlimited responsible time off.
- Stay up to date with the latest technology! We offer free subscription to training platforms such as Coursera, Udemy, and others
- Power your language skills with our free English classes.
- AWS Select Technology Partners: access to partner-only online training, funnels, webcasts, and other valuable assets.
- You want to keep learning? Virtual training through our internal platforms!
- Extended paternity leave and a progressive return on maternity leave.
- Baby shower gifts
- Five and ten-year anniversary special surprise present. We cannot spoil it!
- Referral Program: win a gift card when you refer amazing people like you!
- If that's not enough and you still want to keep learning - we offer Tech talks and webinars!
We provide a collaborative environment. We will challenge you to actively propose new ideas and implement cutting-edge technologies. As we are a fast-growing company, you will have the opportunity to develop your professional career according to your interests.