Senior Customer Solutions Mgr, Csm Sola (Buenos Aires)

Senior Customer Solutions Mgr, Csm Sola (Buenos Aires)

23 ago
|
Amazon Web Services Argentina S.R.L. - F61
|
Buenos Aires

23 ago

Amazon Web Services Argentina S.R.L. - F61

Buenos Aires

DESCRIPTION:
Guide AWS customers through transformative cloud journeys while orchestrating collaboration across multiple teams to deliver measurable business outcomes. In this visible role, you'll partner with enterprise leadership to translate strategic cloud adoption initiatives into executable plans, ensuring seamless migrations and sustainable operational success.

Key job responsibilities
- Partner with customer and AWS leadership to develop multi-year cloud adoption roadmaps, translating strategic initiatives into concrete, sequenced actions that align with customer business milestones.
- Orchestrate collaboration across Sales, Support, Solutions Architecture, and customer teams to plan and execute major workload migrations and cloud transformations.
- Design and deliver comprehensive education programs, governance frameworks, and executive briefing sessions that prepare customers for successful cloud adoption and operational excellence.
- Manage program cadence and accountability by establishing reporting mechanisms, tracking progress against key metrics,



and ensuring all stakeholders remain aligned on timelines and deliverables.
- Identify and solve customer challenges by leveraging AWS services, tools, and innovative approaches, while advocating for customer needs across AWS product and engineering teams.

A day in the life

As an AWS Customer Solutions Manager, you'll serve as the central connector between our customers and AWS teams, ensuring everyone moves in sync toward shared goals. Your day might include facilitating strategy sessions with customer executives to align cloud adoption with their business objectives, coordinating between our Sales, Support and Solutions Architecture teams to remove blockers, and tracking progress against key milestones. You'll develop comprehensive education and governance plans that prepare customers for successful workload migrations, lead executive briefing sessions that showcase AWS capabilities, and manage go-live e

📌 Senior Customer Solutions Mgr, Csm Sola (Buenos Aires)
🏢 Amazon Web Services Argentina S.R.L. - F61
📍 Buenos Aires

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