Operations Coordinator BPO
Cordoba, Argentina | Full-Time | Advanced English (C1)
We're looking for an Operations Coordinator to lead Legal Operations, ensuring exceptional client satisfaction, operational excellence, and sustainable business growth through strategic leadership and data-driven decision‑making.
Key Responsibilities
- Lead, develop, and coach high-performing teams.
- Drive operational efficiency and service delivery excellence.
- Translate business strategy into tactical action plans and measurable results.
- Monitor and improve KPIs, OKRs, and operational performance.
- Identify growth and upselling opportunities with existing clients.
- Collaborate with cross-functional teams to implement innovative solutions.
- Ensure an outstanding client and Soulver experience.
Requirements
- 5+ years of experience in Operations leadership or team management.
- Strong experience managing high-performance teams.
- Advanced English proficiency (C1).
- Knowledge of KPIs, OKRs, Project Management, and Operational Strategy.
- Strong analytical, leadership, and stakeholder management skills.
- Proficiency in Microsoft Office.
Schedule: Monday to Friday, 8:00 a.m. – 6:00 p.m.
If you're a strategic leader passionate about operational excellence, team development, and client success, we'd love to hear from you
📌 Operations Coordinator BPO (Córdoba)
🏢 Solvo Global
📍 Córdoba
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