Hybrid CX Assistant Manager — Lead 4-6 Supervisors (Buenos Aires)

Hybrid CX Assistant Manager — Lead 4-6 Supervisors (Buenos Aires)

22 ago
|
Applied Labs
|
Buenos Aires

22 ago

Applied Labs

Buenos Aires

CookUnity is seeking an Assistant Manager to lead the Customer Experience team, overseeing 4–6 supervisors and ensuring top-tier service across channels. You will manage daily operations, workforce planning, and performance improvements to hit KPIs like SLAs and CSAT.

You’ll work in a hybrid model with evenings/weekends occasionally, and collaborate with People/Talent to staff as needed. A strong emphasis on customer-centric execution and team coaching is essential.

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📌 Hybrid CX Assistant Manager — Lead 4-6 Supervisors (Buenos Aires)
🏢 Applied Labs
📍 Buenos Aires

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