Overview

The Engineering Operations team within Medallia Cloud Services is looking for a world-class Release Engineer to design, drive, and own the delivery of various Medallia platform and self-service products. You will not just be managing schedules; you will be treating our delivery pipeline as a product itself, building the internal tooling that empowers our engineering org to ship faster and more reliably.

The role includes the coordination and management of releases across various portfolios, but heavily indexes on helping product and project teams build automated solutions to deploy safely into production on a different cadences from daily to quarterly basis.

As the owner of the Release Management lifecycle, you will work collaboratively across the SDLC—partnering with Product Development, Test Engineering, SRE, and Managed Services. The idóneo candidate is a former developer or automation fanatic who thrives in a high-growth environment. You are a strong leader who can communicate clearly to executive stakeholders, understand complex technical dependencies,



and immediately spot opportunities to replace manual effort with code.

Responsibilities
- Work with Development engineers and leaders to understand impacts of branches and code merges.
- Manage risk and resolve issues that affect release scope, schedule and quality.
- Support cross-functional teams by identifying technical dependencies and building automated solutions to mitigate them.
- Collaborate with stakeholders to identify and communicate technical bottlenecks or release blockers.
- Continually work towards making improvements in the release process through automation.
- Analyze and eliminate manual work or process gaps to optimize release efficiency.
- Work improving CI/CD standards that optimize the Medallia SDLC
- Utilize AI and programming skills (Python or Java) to build internal tools and automate manual processes to enhance release reliability and speed.

Qualifications

Minimum Qualifica

📌 Release Engineer (Buenos Aires)
🏢 Medallia
📍 Buenos Aires