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About this opportunity:
Ericsson is looking for a Regional Team Lead to lead the Field Services Operations (FSO) team in the Sarawak Region, supporting CelcomDigi network operations and maintenance. This role is a key leadership position responsible for ensuring high-quality service delivery, operational excellence, and compliance with safety and performance standards. You will work with minimum supervision, lead on-site teams, coordinate with internal stakeholders and partners, and support the Regional Manager in achieving operational KPIs and customer expectations.

What you will do:
- Lead and manage the regional Field Services team to ensure efficient network operation and maintenance activities.
- Act as the primary point of contact for field operations in the Sabah region, supporting CelcomDigi network performance and service continuity.
- Plan, coordinate, and supervise corrective and preventive maintenance activities across assigned sites.
- Provide technical guidance and problem-solving support to field teams,



ensuring issues are resolved effectively and within SLA targets.
- Monitor daily operations, analyze performance data, and take proactive actions to meet operational KPIs.
- Support the Regional Manager in service delivery, reporting, and continuous improvement initiatives.
- Ensure compliance with Occupational Health & Safety (OHS) standards and Ericsson MS OHS framework.
- Conduct site inspections, risk assessments, and safety audits; ensure proper use of Personal Protective Equipment (PPE).
- Supervise and coordinate third-party and subcontractor activities, ensuring adherence to safety, quality, and security requirements.
- Manage site access control, physical security compliance, and escalation of any safety or security incidents.
- Foster a results-driven, collaborative, and high-performing team culture.

Our Requirements:
- Must have Strong technical background in telecommunications field operations, network maintenance, or relate

📌 Sarawak Field Services Team Leader (Buenos Aires)
🏢 Ericsson
📍 Buenos Aires