- Continuously refine and manage the product backlog for one or more digital products and initiatives
- Translate business objectives, customer needs and operational challenges into user stories, epics, acceptance criteria and functional requirements
- Support prioritization based on business value, customer impact, strategic alignment and technical feasibility
- Facilitate discovery activities, workshops and process assessments to identify digital, automation and AI opportunities across LATAM markets
- Map and document end-to-end business processes, identifying inefficiencies, bottlenecks and value creation opportunities
- Partner with Commercial, Marketing, Customer Service, Operations, Finance, Supply Chain and IT teams to define scalable digital solutions
- Collaborate with Product Owners, UX Designers, Data Analysts and Engineering teams to ensure actionable, testable requirements aligned with UX standards
- Support design and implementation of customer-facing and operational digital solutions, including B2B/B2C portals, Salesforce capabilities, e-procurement platforms, workflow automation and AI-enabled products
- Contribute to business cases through value estimation, benefits tracking and success metrics definition
- Define KPIs, adoption metrics and performance indicators with Data and Analytics teams
- Participate in Agile ceremonies, including sprint planning, backlog refinement, reviews and retrospectives
- Support testing, validation and change management activities across countries and functions
- Prepare executive-ready materials, project updates and portfolio insights for leadership and steering committees
- Maintain documentation of requirements, processes, decisions and dependencies using approved collaboration tools

Requirements

- Bachelor’s degree in Business, Engineering, Information Systems, Computer Science or related field
- Native or fluent Spanish
- Fluent English
- 4+ years of experience in Product Management, Business Analysis, Digital Transformation,



Process Improvement or related roles
- Strong experience translating business requirements into user stories, process flows, functional specifications and solution designs
- Experience working in Agile environments such as Scrum, Kanban or SAFe
- Strong understanding of Lead-to-Order, Quote-to-Cash, Customer Service and Supply Chain processes
- Experience collaborating with cross-functional teams across business, technology and external vendors
- Ability to evaluate opportunities based on business value, customer impact and operational efficiency
- Excellent communication and stakeholder management skills, bridging business and technology audiences
- Experience with Salesforce, CRM platforms, customer portals, e-commerce, self-service and workflow solutions
- Exposure to AI, automation and advanced analytics initiatives, including Generative AI use cases, highly desirable
- Experience working in multicultural and regional environments preferred

Core Competencies

Demonstrates expertise in Product Management and Business Analysis, with a strong focus on translating business objectives into actionable user stories and functional requirements. Proficient in Agile methodologies and collaboration with cross-functional teams to drive digital transformation and process improvement.

Highest-signal resume keywords

- Product Management
- Agile Methodologies
- Business Analysis
- Salesforce Experience
- Digital Transformation

ATS Optimization Keywords

Hard Skills

- User Story Development
- Process Mapping
- Functional Specifications
- KPI Definition
- Value Estimation
- Acceptance Criteria
- Process Improvement
- Workflow Automation
- AI Exposure
- B2B/B2C Solutions

Soft Skills

- Excellent Communication
- Stakeholder Management

Industry Keywords

- Lead-to-Order
- Quote-to-Cash
- Customer Service Processes
- Supply Chain Processes
- Digital Solutions

Tools & Technologies

- Salesforce
- CRM Platforms
- E-Commerce Solutions
- Self-Service Portals
- Collaboration Tools

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📌 Senior Digital Analyst (Buenos Aires)
🏢 Jobtailor
📍 Buenos Aires