Cook Unity is seeking an Assistant Manager to lead the Customer Experience team, overseeing 4–6 supervisors and ensuring top-tier service across channels. You will manage daily operations, workforce planning, and performance improvements to hit KPIs like SLAs and CSAT.
You’ll work in a hybrid model with evenings/weekends occasionally, and collaborate with People/Talent to staff as needed. A strong emphasis on customer-centric execution and team coaching is essential.
#J-18808-Ljbffr
📌 Hybrid CX Assistant Manager — Lead 4–6 Supervisors (Buenos Aires)
🏢 Applied Labs
📍 Buenos Aires
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.