? Benefits: Legal benefits + career growth opportunities
1500 USD per month
? Job Overview
You’ll work closely with onshore Implementation Specialists, assisting with client coordination, email responsiveness, and daily follow-up on active onboarding tickets to enhance the client experience and support scaling operations.
? Key Responsibilities
- ?️ Ticket Monitoring & Documentation
- Review active tickets daily and maintain accurate notes.
- Ensure visibility and continuity in the ticketing system.
- ? Client Communication & Support
- Respond to client emails promptly and professionally.
- Send reminders and check-ins to keep onboarding moving.
- ⚙️ Task Execution
- Clarify ownership of action items and request missing data.
- Verify configuration basics and provide status updates.
- ? Escalations
- Flag technical or urgent issues to onshore specialists with proper context.
✅ Skills & Qualifications
- ? Experience: 1 year in support, operations, or administrative coordination.
- ✍️ Communication: Excellent written English and professional email skills.
- ? Core Competencies: Highly responsive, organized, and detail-oriented.
- ? Technical: Familiarity with ticketing systems (e.g., HubSpot).
- ? Availability: Able to work U.S. business hours.
If interested, apply here! please include your updated resume.
- Seniority Level
- Associate
- Industry
- Business Consulting and Services
- Employment Type
- Full-time
- Job Functions
- Administrative
- Skills
📌 ONBOARDING ASSOCIATE (Provincia de Buenos Aires)
🏢 Solvo Global
📍 Provincia de Buenos Aires
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