TITLE: Unit Director

AREA: Operations

REPORTS TO: Operational Director

STATUS: o Full time - Hourly ü Full time - Salary o Part Time - Hourly

CLASIFICATION (FLSA): üExempt o Non-Exempt

GENERAL DESCRIPTION: Responsible for achieving high-quality programmatic, strategic, and operational execution (budget, human resources, processes, administration, among others) that produces impact results in children and youth. Use the tools offered through the programs, the safety guides, as well as the mentoring to achieve the impact objectives. Ensure the inclusion of diverse components of the community: parents, school staff, and community leaders for a greater impact on youth.

TASKS AND DETAILED WORK ACTIVITIES:
- Provide guidance and facilitate the integration of leaders for the effective implementation of programs.
- Responsible for meeting the programmatic objectives of the proposals that subsidize operations, providing timely and accurate information, and implementing programmatic commitments efficiently.




- Implement programs to guarantee the quality and satisfaction of the club's participants.
- Develop mentoring and support relationships with children and youth as the primary leader of club programs and will ensure the inclusion of other leaders, based on *MDJ*, youth participation, and the Relationships Model.
- Guarantee training to all staff aligned to the implementation of the Programmatic Offer.
- Lead the implementation of the established Programmatic Offer and provide the organization with data-based results on established outcomes.
- Management operations management to comply with KPIS indicators.
- Guarantee that exercises are carried out to collect the voice of the customer and the results are translated into the programmatic offer.
- Ensures to include best practices that benefit children and youth and promote internal BGCPR processes.
- Responsible for establishing a leadership role in the community served and ensuring positive experiences for children,

📌 UNIT DIRECTOR (San Juan)
🏢 Boys & Girls Clubs of America
📍 San Juan