Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.
We are currently seeking a talented individual to become an Assistant Front Office Manager. An individual could be successful if they possess the following.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Assistant Front Office Manager is responsible for directly supervising all front office personnel and ensuring proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and related areas. (Focused on continuous team member training to provide consistent exceptional guest service.) Always presents a friendly and professional image at the Hotel/Casino. The following and other duties may be assigned as necessary:
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.




- Maintains strict confidentiality in all departmental and company matters.
- Provides impeccable guest service to all guests
- Trains, cross trains, and retrains all front office personnel.
- Schedules the front desk staff.
- Acts as the Hotel's Administration representative in the absence of the Front Desk Manager.
- Supervises workload during shifts.
- Reviews daily front office work and activity reports generated by Night Audit.
- Demonstrates exceptional leadership skills by employing a "can do" attitude - accepts personal responsibility for departmental and hotel service scores and revenues as well as the actions and results of subordinates.
- Ability to drive revenue through exceptional salesmanship and by inspiring others to achieve revenue goals.
- Works within the allocated budget for the front office.
- Receives information from the previous shift supervisor and passes on p

📌 Assistant Hotel Manager (General Pizarro)
🏢 oaklawn
📍 General Pizarro