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Maintains relationships with key internal and external clients. Initial communication point, and owns all client communication, gather complex client requirements, and triage incoming opportunities/projects.

- Establishes and maintains excellent relationships with internal/external clients, and production colleagues worldwide.
- Gathers and analyzes new client requirements.
- Collaborates with various members of the production to assess the scope of work and produce cost estimates when needed.
- Triages client requests and performs handovers to project teams.
- Advises clients regarding best practices for translations and setting translation budget guidelines.
- Helps clients and project teams troubleshoot issues that may arise during the project process.
- Identifies improvements to existing workflows and processes.
- May attend client meetings to support the generation of future project deliverables.
- Responsible for collecting customer satisfaction data and act as a point of escalation.

Knowledge, Skills and Abilities Required

- 2 to 5+ years proven account management experience, preferred in localization industry.




- Excellent attention to detail
- Proven skills of multi-tasking, time management, organization, and attention to detail.
- Excellent oral, written, and interpersonal communication skills.
- Proficiency in MS Office suite.

Education / Experience

- Bachelor's degree or equivalent and relevant formal academic / vocational qualification.
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2 to 5+ years).

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

📌 Language Services Representative (Account Manager, Language Services) (Argentina)
🏢 Thermo Fisher Scientific
📍 Argentina