Overview

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.
We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.
We empower exceptional people to create extraordinary experiences together.
Bring your whole self.
The Role and Team
Medallia’s SRE and Production Services Team is seeking a Staff FinOps Analyst to lead cloud cost management and optimization across a hybrid environment spanning public and private clouds. The adecuado candidate will bring deep, hands-on experience with AWS and OCI cost management and the ability to quickly develop proficiency in Azure and GCP where needed.





This role will improve cost visibility, identify and drive savings opportunities, strengthen budgeting and alerting, and promote financial accountability across technical and business teams. Success requires strong knowledge of cloud pricing and billing models, cloud-native cost-management capabilities, and practical use of command-line interfaces, APIs, and basic shell scripting to collect data and automate recurring FinOps activities.

Responsibilities

Monitor and analyze cloud spend, usage, commitments, and cost trends; identify, quantify, prioritize, and track savings opportunities including rightsizing, idle-resource remediation, storage optimization, and cleanup of unnecessary cloud resources.
Evaluate and manage commitment and discount programs, including Savings Plans, Reserved Instances, OCI commitments, and comparable offerings, balancing coverage, utilization, flexibility, and savings.
Deve

📌 Staff FinOps Analyst (Buenos Aires)
🏢 Medallia
📍 Buenos Aires