Otto is looking for a technical, strong communicator to lead customer education and manage our growing community. This person should be deeply comfortable with AI products and able to take technical concepts, workflows, and features and make them simple for everyday users.

You’ll be hands-on with Otto, testing new features, building AI workflows, troubleshooting customer issues, and teaching customers how to get the most out of the product.

Responsibilities
- Create clear video tutorials, product walkthroughs, technical demos, and onboarding content
- Host live onboarding calls, product demonstrations, workshops, and customer Q&A; sessions
- Build and demonstrate real-world AI workflows and automations using Otto
- Write help-center articles, setup guides, technical tutorials, and educational content
- Manage and moderate the Otto Discord community
- Troubleshoot customer questions around setup, integrations, AI models, APIs, and workflows
- Collect recurring technical questions and customer feedback to improve the product and onboarding experience




- Test new product features before release and help develop customer-facing documentation
- Work closely with product, engineering, and marketing on feature launches and education

What We’re Looking For
- Strong understanding of AI tools, LLMs, agents, and AI automation
- Comfortable working with products like ChatGPT, Claude, Gemini, OpenAI APIs, or similar AI platforms
- Familiarity with APIs, integrations, OAuth, webhooks, and basic technical troubleshooting
- Ability to understand technical products quickly and explain them in simple language
- Excellent written and spoken English
- Comfortable presenting live and appearing on camera
- Strong writing, teaching, and communication skills
- Experience managing communities such as Discord or Slack
- Curious, technical, and comfortable experimenting with new AI tools
- Organized, proactive, and comfortable working in a fast-moving startup environment

Experience with cod

📌 Technical Customer Education (Provincia de Buenos Aires)
🏢 Otto AI
📍 Provincia de Buenos Aires