19 ago
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SAP
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Buenos Aires
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
This position will only consider people currently allocated in Buenos Aires.
We are seeking an accomplished Senior SAP Professional with technical background to join our team as a Technical Service Manager. You will be instrumental in delivering high-quality technical managed services, supporting Rise with SAP customers in their SAP S/4HANA Private Cloud adoption journey, and ensuring customer satisfaction through effective service delivery, working along with other roles in SAP.
Key Responsibilities
- Serve as the primary contact for private cloud customers for technical delivery topics,
technology discussions and other contractual entitlements for technical components as per contract.
- Be the technical landscape owner
- Responsible for leading technical delivery and management of system landscape as a representative of SAP Integral Cloud Operations.
- Accountability as the single orchestrator for End2End delivery from SAP Global Cloud Operations.
- Introduce technical managed services scope, roles and responsibilities as part of customer onboarding to establish and strengthen the partnership.
- Develop strategic technical engagement via service planning with clients by acting as a trusted advisor to establish a focus on core services delivered.
- Proactive management of operational security risk by ensuring maintenance activities are addressed promptly, making customers aware of compliance reports and closure of risk letters.
- Act as a trusted technical advisor in safe
📌 Technical Services Manager (Buenos Aires)
🏢 SAP
📍 Buenos Aires