Job Title: Retention Manager Contractor Fee: $3,000 -
$3,500/month (USD) Work Arrangement: Remote Engagement Type:
Independent Contractor Commitment: Full-time (Approx. 40
hours/week) Company Overview: Tidal is a Direct Placement Agency
that helps job seekers find job opportunities for real growth. We
work with stable, responsible businesses experienced in remote
hires and are excited to welcome international team members. Tidal
is owned and operated by consumer brand owners and operators. We
have offshore team-building experience and aim to help businesses
leverage integral talent. About This Role: We are hiring a Retention
Manager to support a fast-growing global eCommerce brand, focused
on the technical and analytical side of lifecycle marketing. This
role owns the structure, logic, and experimentation behind email
and SMS in Klaviyo—building scalable flows, segmentation, and
testing frameworks that improve customer lifetime value, repeat
purchases, and engagement. This is not a copywriting role; content
is handled internally. Instead, you’ll act as the technical owner




and strategic tester, partnering closely with internal stakeholders
to execute a disciplined retention testing roadmap. Key
Responsibilities: Own hands-on execution of email and SMS retention
in Klaviyo Build, optimize, and maintain lifecycle flows (welcome,
post-purchase, win-back, replenishment, etc.) Develop and execute
structured testing strategies across segmentation, timing, offers,
and flow logic Monitor performance and translate insights into
clear optimizations Partner with internal teams to align retention
efforts with broader growth and brand goals Maintain strong data
hygiene, segmentation logic, and documentation within Klaviyo
Software/Platforms/Tools: Klaviyo (advanced, hands-on experience
required) Shopify or similar eCommerce platforms Google Sheets and
Google Docs Analytics and reporting tools Project management and
collaboration tools (Asana, Monday.com, or similar) Qualifications:

📌 ARG - Retention Manager (Buenos Aires)
🏢 Tidal
📍 Buenos Aires