Position Overview

The Warehouse Technician (WO) is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is shipping/receiving of orders, quality control, inventory control and other warehouse related logistics. The Warehouse Technician will report to the Supervisor, Warehouse Operations or the Manager, Warehouse Operations.

Key Job Responsibilities

Inbound/Outbound Order Processing
- Accurately receive, ship and label product, pick-up product from inventoried locations and pack orders efficiently and accurately for delivery to venues and/or other warehouses
- Perform basic quality control (QC) procedures, presentation of equipment and inventory control

Logistics and Transportation:
- Prepare and process shipments to ship small parcel, LTL and via internal fleet
- Ability to operate industrial powered forklifts including (i.e. Sit-down, reach, stock picker and powered pallet jack)

Safety:
- Perform daily checklists on forklifts and other equipment within the warehouse




- Participate in safety team initiatives

Warehouse Housekeeping:
- Clean and maintain a safe work area
- Maintain equipment as necessary

Customer Service:
- Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments
- Maintain a working knowledge of equipment

Job Qualifications
- High School diploma/GED
- 1 to 3 years’ experience in warehouse environment
- Ability to lift over 50 lbs. independently
- Ability to follow written and verbal instructions
- Strong communication skills with other team members, site leadership team and internal and external customers
- Organizational skills with an attention to detail and accuracy
- Ability to multi-task while working in a fast paced environment
- Basic computer skills with an emphasis on Microsoft Office
- Experience using an RF based WMS system (preferred)
- Experience operating industrial forklift equi

📌 Warehouse Associate (San Juan)
🏢 Encore Global
📍 San Juan