Senior Salesforce Administrator – Sales Cloud & Service Cloud

Location:
Buenos Aires, Argentina

Hours Schedule:
Full-time / Contract

Time Zone:
EST overlap preferred

About the Company

We are a premier, ultra-luxury hospitality and maritime brand that has redefined the high-end travel space by bringing five-star resort standards to the world’s oceans. Operating an exclusive, custom-built fleet of luxury superyachts, we deliver bespoke, highly personalized travel experiences across global destinations. Behind our seamless guest experience lies an intricate, shoreside operational engine driven by global data, complex maritime logistics, and digital innovation. We are rapidly expanding our data and enterprise capabilities to better predict customer desires and build a truly data-driven hospitality ecosystem

Job Summary

The Senior Salesforce Administrator will be responsible for the design, implementation, optimization, and ongoing management of Salesforce environments, with a strong emphasis on Salesforce Sales Cloud and Service Cloud.



This role requires deep hands-on experience in Salesforce administration, Flow automation, case management, reporting, security, integrations, Service Cloud Voice, and user support. Experience with Amazon Connect (AWS Connect), Salesforce Data Cloud, Marketing Cloud, and Experience Cloud is preferred but not mandatory.

The idóneo candidate will partner with business and technical teams to deliver scalable CRM solutions, improve operational efficiency, and support enterprise-wide Salesforce initiatives.

Essential Functions
- Lead Salesforce initiatives with a strong focus on Sales Cloud and Service Cloud architecture, configuration, automation, and best practices.
- Design and implement scalable Salesforce CRM solutions supporting sales, customer service, call center operations, and operational processes.
- Configure and support Amazon Connect (AWS Connect) integration with Salesforce Service Cloud Voice.
- Troubleshoot and resolve

📌 Senior Salesforce Administrator (Provincia de Buenos Aires)
🏢 Globaltize
📍 Provincia de Buenos Aires