Adobe Workfront & Fusion Specialist is primarily responsible for ensuring the success of Workfront & Fusion customers by efficiently assessing, designing, implementing, and configuring work management solutions using the Workfront & Fusion platforms.
This role requires a hands-on technical, results-oriented practitioner with a deep business process and integration consultative focus. In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the implementation process to enhance the client experience, increasing satisfaction and retention.
Responsibilities:
- A subject matter expert on all things related to Adobe Workfront & Fusion
- Implementing complex solutions in Workfront & Fusion from requirements developed in partnership with peers and delivered in clear layouts for business leaders and non-technical marketers to grasp.
- Mapping out and defining complex data solution requirements.
- Serve as the enterprise system administrator for Workfront & Fusion.
- Implement Workfront and Fusion processes enterprise wide and partner to ensure adoption among all teams
- Maintain a release schedule for new functionality or process changes associated with the Workfront tool.
- Partnering with teams to deliver Workfront solutions to large programs of work with fusion integrations into areas such as data platforms, analytics, experience platforms, creative/production services etc.
- Coordinate with the Design , Sales & marketing team to identify workflow opportunities.
- Overseeing acceptance testing and issue resolution.
Requirements:
• 5+ years of experience in client facing integration and/or implementation work (integration, software development, networking, operations, etc.)
• Proficient with Adobe Workfront & Fusion
• Strong technical, analytical, and troubleshooting skills
• Proactive, versátil, hands-on, results-oriented practitioner with a deep business process, consultative focus
• Ability to prioritize competing tasks in a fast-paced, dynamic environment
• Excellent communication and interpersonal skills.
- Experience of working in a support project.
- “Adobe Workfront Core Developer Expert” certification preferred