Role overview

As a VP Infrastructure Engineer (Site Reliability Engineering), you will help build and mature a meaningful engineering discipline that combines software and systems to solve operational problems with scalable, automated, and resilient solutions. Your work will focus on optimizing existing systems, strengthening infrastructure reliability, and reducing manual work through automation across VMware Cloud Foundation (vCF) environments.

You will join the General ESX Infrastructure Support team and leverage expertise in vSphere, NSX, and vCF platforms to drive measurable improvements in how we operate production applications and systems.
Key responsibilities
- Lead reliability outcomes for critical production applications and infrastructure in large-scale, high-availability environments.
- Drive execution of service-level changes in VMware vCF environments, ensuring safe change practices, strong controls, and predictable outcomes.
- Troubleshoot complex multi-layer issues across compute, storage, virtualization,



and network domains; coordinate incident response and drive restoration.
- Build automation to reduce toil and standardize operations (self-service where appropriate), improving operational efficiency and consistency.
- Perform analytics on incidents and usage patterns to identify trends, predict risk, and implement proactive remediation and prevention.
- Build and drive adoption of self-healing, resiliency, and “operability by design” patterns (runbooks, guardrails, monitoring/alerting, reliability reviews).
- Lead and participate in performance testing; identify bottlenecks, optimization opportunities, and capacity demands; influence roadmaps and investment decisions.
- Provide technical leadership across teams, translating reliability goals into actionable engineering work and measurable outcomes (availability, latency, error rates, MTTR).
- Mentor engineers, contribute to engineering standards, and help shape SRE practices across the organizati

📌 Lead Technology Support vMware (Buenos Aires)
🏢 JPMC
📍 Buenos Aires