15 ago
|
Bright Vessel
|
Argentina
15 ago
Bright Vessel
Argentina
About Bright Vessel
Bright Vessel is a US-based digital agency operating since 2013, with six brands spanning WordPress development, WooCommerce, managed hosting for 500+ sites, education marketing, and church digital marketing. Our distributed team already includes talented professionals across Latin America, and we are hiring a coordinator to support our Director of Web Services.
About the Role
You will work directly with our Director of Web Services as her right hand, keeping projects, tasks, invoices, and client communication moving so she can focus on quality assurance, launches, and leading the development team. This is a high-trust operational role at the center of everything the agency delivers.
What You Will Do
Create and maintain clients, projects, sprints, and tasks in our internal project system (TIP), including assigning work to developers and enforcing due dates
Draft and send client invoices through Stripe, track payment status, and flag overdue items
Prepare quotations and scope summaries for small projects under the Director's guidance
Manage client communication in Slack channels: status updates, follow-ups, confirming receipt of assets, and keeping clients informed through launches
Handle access and credential requests: staging logins, password resets, and organizing shared credentials securely
Coordinate QA rounds before site launches, tracking punch lists and confirming fixes with the team
Keep the Director's schedule of launches, meetings, and client deadlines organized and visible
Chase internal follow-ups so nothing falls through the cracks
What We Are Looking For
Based in Latin America with availability during US Eastern business hours
1 to 3 years in a digital agency, web team, or similar client-services environment
Working familiarity with WordPress admin (you do not need to code)
Experience with a project management tool (Jira, Asana, ClickUp, Monday, or similar)
Excellent written English for client-facing communication; native or
📌 Executive Assistant to the Director of Web Services (Argentina)
🏢 Bright Vessel
📍 Argentina