Customer Sales Representative (Inbound Sales) – Plumbing Services
Full-Time | Remote | U.S. Hours | Evenings & Weekends Required
About the Role
At Pavago, one of our clients is hiring a Customer Sales Representative (CSR) to handle high-volume inbound calls and convert customer inquiries into booked plumbing services and memberships.
This is a sales-focused customer service role. You’ll build trust quickly, understand the customer’s needs, overcome objections, schedule the right service, and confidently close the call.
If you’re persuasive on the phone, comfortable with performance targets, and experienced in inbound sales or call-center environments, this could be a strong fit.
What You’ll DoInbound Sales & Booking
Handle high-volume inbound customer calls
Convert inquiries into booked plumbing appointments
Target an 85%+ call-to-booking conversion rate
Ask the right questions, understand customer needs, and recommend appropriate services
Handle objections while maintaining a professional, customer-first experience
Membership Sales & Upselling




Identify relevant upsell opportunities during customer conversations
Promote and sell the Pipeline Club membership
Target a 10%+ membership close rate
Work toward 35+ memberships within your first 90 days
Scheduling & CRM
Schedule service appointments accurately and efficiently
Document calls, customer information, and outcomes in the CRM
Follow established scripts, workflows, and call processes
Maintain accurate records and follow-up information
Experience with ServiceTitan is highly preferred
Customer Experience
Handle escalations calmly and professionally
Communicate clearly and confidently with customers
Balance sales goals with excellent service
Maintain strong call quality and customer satisfaction
What We’re Looking For
Proven experience in inbound sales, call-center sales, or customer service with sales/conversion targets
Strong phone-based closing and conversion skills
Excellent objection-handling and rapport-buildin

📌 Customer Sales Representative (Argentina)
🏢 Pavago
📍 Argentina