About the Role

We’re looking for an experienced Mortgage Virtual Assistant to provide direct support to US-based mortgage brokers and loan officers.
This is NOT a general real estate transaction coordinator position. We are specifically looking for someone with hands-on experience in the US mortgage/lending industry who understands loan processing, underwriting conditions, borrower documentation, and the closing process.

Key Responsibilities

Process and manage loan files from submission through closing
Order, coordinate, and track appraisals
Collect, review, and organize borrower documentation
Follow up with borrowers regarding outstanding requirements
Review and help clear underwriting conditions
Communicate directly with underwriters, lenders, title companies, and other lending partners
Track loan progress and maintain accurate records
Update CRM/LOS systems with loan status and borrower information
Assist loan officers with lead follow-up and cold calling when needed
Support basic marketing and social media activities, when applicable




Provide administrative and operational support to mortgage professionals

Required Experience — Non-Negotiable

Applicants must have direct mortgage or lending experience in a role such as:
Loan Processor
Mortgage Broker Assistant
Loan Officer Assistant
Mortgage Virtual Assistant
You should have hands-on experience with:
US mortgage loan processing
Clearing underwriting conditions
Borrower documentation and follow-up
Mortgage terminology and closing procedures
Working directly with loan officers, underwriters, lenders, and/or title companies
Candidates with only general real estate, transaction coordination, or real estate VA experience will not be considered.

Nice to Have

Bilingual English/Spanish or another language
Experience with mortgage CRM/LOS platforms such as Encompass, Calyx, Arive and GoHighLevel
Cold calling and lead generation experience
Borrower communication and follow-up experience
Basic marketing or social medi

📌 Virtual Assistant (Argentina)
🏢 CS Outsource
📍 Argentina