Customer Success Executive (Londres)

Customer Success Executive (Londres)

13 ago
|
- COYOTE -
|
Londres

13 ago

- COYOTE -

Londres

Description
Coyote is Europe's leading connected driver assistance platform and the real-time data network powering smarter, safer fleets across 16 countries.

With 5 million connected drivers generating 25 billion data points every month, Coyote gives businesses unrivalled visibility into what's happening on the road, right now. From live traffic intelligence and hazard alerts to vehicle tracking, geolocation, and post theft recovery, our platform helps UK dealer partners and fleet operators protect assets, retain customers, and generate high margin revenue.

Missions

Role Summary
We are looking for a proactive, commercially minded Customer Success Executive to maximise the performance of Coyote's growing network of UK dealership partners. Winning a dealership is just the beginning. This role exists to make sure that every contracted dealer actively sells Coyote Secure, sells it confidently, and sells it consistently.

You will be the primary relationship owner for your portfolio of dealerships post-onboarding. That means being embedded in their world:



understanding how each dealership operates, identifying where device sales are underperforming, and putting the right support in place to fix it. That support will take many forms; hands-on sales training, coaching for F&I; and aftersales staff, point-of-sale and marketing guidance, performance reviews, and targeted interventions when a dealership needs a push.

This is not a passive account management role. You will be expected to treat each dealership like a commercial opportunity, set clear expectations, and drive measurable uplift in unit sales. You will work closely with the UK Country Lead and the implementation team, forming a bridge between the moment a dealership goes live and the point at which they are consistently hitting their sales potential.

If you are energised by coaching others to succeed, thrive on visiting customers, and want a role where your impact is directly reflected in the numbers, this is

📌 Customer Success Executive (Londres)
🏢 - COYOTE -
📍 Londres

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