Why this role exists
We help customers get more value from Koronet by changing how they work—whether that’s buying smarter, serving their own buyers better, or cutting out friction.
Role Overview
We’re one team with one goal: delivering presente value. We share what we learn from customers, help our colleagues succeed, and focus on outcomes, not just checking boxes like 'completed call' or 'closed ticket.'
Transactions at Koronet
Transactions connects how our customers actually work with what our platform can do. We sit between customer feedback and product development, turning what we see in the field into real product improvements. We don't just 'do tasks'—we look for ways to solve problems and use what we learn to make the whole platform better for everyone.
What you will do
Understand how customers operate: buying, selling, inventory, and operational friction.
Guide customers to get more value by suggesting practical behavior changes.
Lead discovery to uncover real constraints and trade-offs rather than surface-level issues.
Give honest advice on what Koronet can do,



what needs a workaround, and what isn't possible yet.
Treat objections as valuable feedback, not personal rejection.
Drive adoption through testing, follow-through, and clear evidence of progress.
Share field insights with Product, Support, Marketing, and Sales to improve our product and strategy.
How you will work with other departments
CS & Implementation: Prioritize measurable customer value over "completed tasks."
Product & Support: Provide specific evidence, workflows, and outcomes to guide development.
Marketing & Revenue: Use real-world feedback to improve messaging and targeting.
Growth Systems: Use account data to prepare for smarter, more relevant conversations.
What success looks like
Increased digital buying and selling in our ecosystem
The team understands exactly why actions succeed or fail and applies that learning.
Customers trust us because we’re transparent and don't oversell.
The wi

📌 Customer Transformation Specialist (Argentina)
🏢 Koronet
📍 Argentina