About the role
This role serves as the technical lead for the AI Transformation team, focusing on hands‑on development and engineering oversight. You will define technical standards, mentor junior staff, and ensure the delivery of high‑quality, production‑ready AI systems.
Key facts
- Location: Buenos Aires, Argentina
- Engagement: Full‑time
- Team: AI Transformation (AIT)

What you'll do
- Establish and enforce engineering standards, including architecture choices, code reviews, and evaluation frameworks.
- Design and deploy AI‑driven systems such as agents, RAG pipelines, and LLM‑based automations.
- Mentor analysts and junior engineers on AI fundamentals, debugging, and production workflows.
- Manage technical tooling decisions, including model selection and infrastructure patterns.
- Write and review production‑grade code directly.
- Convert complex business needs into actionable technical specifications.
- Partner with Analytics, Sales, CX, Finance, and Operations departments to build reliable AI solutions.




- Create and maintain AI evaluation practices for continuous system improvement.
- Work with the Senior Manager of AI Transformation to prioritize the technical roadmap.
- Proactively identify and resolve technical debt.

Requirements
- 8+ years of experience in software engineering, ML engineering, or AI systems development.
- 1‑3 years of management experience.
- Hands‑on experience deploying LLM‑powered systems, including agents and RAG pipelines, into production.
- Proficiency in Python for writing and debugging production code.
- Experience mentoring or leading engineers and analysts.
- Knowledge of AI evaluation methods and feedback loop design.
- Experience with cloud platforms, specifically GCP.
- Familiarity with the full stack, including APIs, data pipelines, infrastructure, and monitoring.
- Strong English communication skills to explain technical trade‑offs to non‑technical stakeholders.
- Ability to work with distributed and offshore teams.
- Mu

📌 Engineering Manager, AI Transformation (Argentina)
🏢 Dialpad
📍 Argentina