The Property Manager, Residential Operations will oversee the day-to-day operations of 8500 Burton Way, Caruso’s premier flagship full‑service community comprised of 87 exceptional apartment residences. This role is responsible for ensuring operational excellence across multiple departments, including concierge, leasing, valet, housekeeping, security, and engineering. The Property Manager will uphold five‑star Caruso hospitality standards, drive financial performance, maintain impeccable property conditions, and ensure an exceptional resident and guest experience. Additionally, the Property Manager will oversee the performance of the mixed‑use retail portion of the property including Trader Joe’s and Emilia Ristorante. This key management role will lead the team by developing, mentoring, and coaching all direct reports.

ESSENTIAL FUNCTIONS
- Maintain a best‑in‑class resident experience equivalent to five‑star hospitality service standards.
- Lead and inspire a diverse team, ensuring seamless execution across concierge, leasing, engineering, valet, housekeeping,



and security through all aspects of standards and performance.
- Develop and maintain strong relationships with key operational vendors and departments to uphold service excellence including housekeeping, security, parking operations, concierge, and marketing.
- Ensure the highest level of property presentation and curb appeal, proactively addressing maintenance and housekeeping needs.
- Lead occupancy and revenue strategies to maximize NOI while maintaining 8500 Burton’s market‑leading position.
- Assist with leasing, including touring prospective residents and following the leasing steps of success as well as receiving and returning leasing inquiries in addition to executing and countersigning lease agreements and renewals.
- Oversee all aspects of resident move‑in and move‑out experiences, ensuring smooth transitions and timely account closures in compliance with California law.
- Provide accurate financi

📌 Property Manager, Residential Operations (Viedma)
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📍 Viedma