12 ago
|
PVH (Tommy Hilfiger/Calvin Klein)
|
Argentina
12 ago
PVH (Tommy Hilfiger/Calvin Klein)
Argentina
At Rehire, we are partnering with an international organization to find an experienced ITOM Specialist (ServiceNow) to join a long-term integral project. We're looking for a professional with deep expertise in ServiceNow IT Operations Management (ITOM), infrastructure automation, and enterprise integrations to help build scalable, reliable, and highly automated IT operations solutions.
Responsibilities
- Design, implement, and maintain ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, and CMDB.
- Configure and optimize automated Discovery to ensure accurate visibility of infrastructure assets across on-premise and cloud environments.
- Develop and maintain Service Mapping to accurately represent business services and infrastructure dependencies.
- Configure and optimize Event Management, including alert correlation, noise reduction, and automated incident creation.
- Develop and maintain integrations between ServiceNow and enterprise monitoring platforms.
- Configure, maintain, and troubleshoot MID Servers.
- Collaborate with business stakeholders to gather requirements and recommend technical solutions.
- Design, develop, and customize ServiceNow applications, workflows, and integrations.
- Support platform administration, deployments, upgrades, and ongoing maintenance.
- Lead workshops, solution design sessions, and platform demonstrations.
- Produce technical documentation, knowledge articles, and implementation guides.
- Participate in Agile ceremonies and contribute to continuous platform improvement.
Requirements
- 6+ years of professional experience in ServiceNow, IT Operations, IT Infrastructure, or related roles.
- 3+ years of hands-on experience implementing and supporting ServiceNow ITOM.
- Strong experience with Discovery, Service Mapping, Event Management, CMDB, ITSM, and ITAM.
- Experience developing with Business Rules, Glide, JavaScript, UI Policies, Flow Designer, ACLs, and scripting.
- Experience configuring and main
📌 ITOM Specialist (Argentina)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Argentina