- Establish and optimize the service network in Argentina, aligning with product characteristics and user needs.
- Coordinate daily service requests from operators and major KA clients.
- Manage and optimize the overall customer DOA process to prevent customer complaints.
- Oversee the daily operations of repair service providers.
- Lead and manage the Argentina service team.

Qualifications
- 5+ years of experience in service operations management for 3C products or lifestyle services; preference for candidates with experience in mobile phones, smart mobility/wearable devices, or TV products.
- Strong communication and teamwork skills, with extensive cross-team collaboration experience and the ability to independently drive project implementation.
- Results-oriented, self-motivated, with strong logical analysis skills and a proactive approach to problem-solving.
- Proven ability and awareness in serving key accounts, with the capacity to identify potential user needs.
- Proficiency in Spanish or English is required.

📌 After-Sales Service Manager (Buenos Aires)
🏢 Xiaomi Technology
📍 Buenos Aires