Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.
We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.
We empower exceptional people to create extraordinary experiences together.
Bring your whole self.
The Role and Team
We are seeking a Senior Staff Product Security Engineer to lead Medallia's security strategy and assurance efforts for AI-powered products, agentic systems, next-generation platforms, and emerging technologies.
This individual will serve as the technical leader for AI Security and Security Assurance, partnering with Product, Engineering, Architecture, Data Science,



and Security teams to ensure security is embedded into the design, development, and deployment of modern AI-enabled capabilities.
The adecuado candidate combines deep expertise in application security, threat modeling, and security architecture with a strong understanding of Generative AI, LLMs, AI agents, and secure system design. They will identify emerging risks, establish scalable security practices, and help define Medallia's long-term approach to securing AI-enabled products and platforms.
Responsibilities
AI Security Lead
- Serve as the technical authority for security reviews involving:
- Generative AI applications
- LLM-powered features
- AI agents
- Agentic workflows
- MCP (Model Context Protocol) integrations
- AI skills and marketplaces
- AI coding assistants
- Bring Your Own Model (BYOM) capabilities
- Define security requirements and guardrails for AI-enabled products and services.
- Evaluat

📌 Senior Staff Product Security Engineer, AI Security (Esquel)
🏢 Medallia
📍 Esquel