At Kansas City Clinic Advisors, we’re looking for a Medical Office Specialist to join our team

In this role, you’ll provide exceptional administrative support to a healthcare facility in the United States, assisting patients with appointment scheduling, billing inquiries, insurance questions, and a variety of front‑office administrative tasks that help ensure a seamless patient experience.

Key Responsibilities
- Answer a high volume of inbound patient phone calls with professionalism, empathy, and excellent customer service.
- Schedule, reschedule, and cancel appointments while coordinating provider availability and clinic protocols.
- Assist patients with billing inquiries, explaining account balances, payment options, and general billing information.
- Help patients understand their insurance coverage, copayments, deductibles, and other benefit-related questions.
- Perform insurance verification and explain financial responsibility when appropriate.
- Process and follow up on prior authorizations as needed.




- Accurately document patient interactions and updates in the Electronic Health Record (EHR) system.
- Complete general medical administrative tasks, including managing message queues, updating patient information, and supporting daily clinic operations.

Requirements
- Fluent English (C1 level and above – strong verbal communication is essential).
- At least 1 year of experience in healthcare environments such as clinics, medical offices, hospitals, or similar settings.
- Comfortable handling phone-based communication throughout the day.
- Organized, proactive, detail-oriented, and able to work in fast-paced environments.

About the Role & the Company
- Hybrid position preferred for candidates based in Buenos Aires (1 day in our Palermo Office).
- Full‑time schedule, working 8am to 5pm U.S CST hours – 10am to 7pm ARG Hours.
- Formal employment with social security and health insurance coverage.
- Growth and stability: Join a growing healthcare project focuse

📌 Medical Office Specialist (Buenos Aires)
🏢 Kansas City Clinic Advisors
📍 Buenos Aires