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Role Summary
The Product Owner for North America Retail is responsible for overseeing a major Point of Sale (POS) technology platform used across thousands of retail sites. This role serves as the key contact between internal business teams, external POS vendors,
and support partners to ensure the platform delivers reliable performance, aligns with business strategy, and evolves to meet future needs. The position requires strong technical, vendor management, and communication skills to drive product success and operational excellence.
Key Responsibilities:
- Serve as the primary technical contact for the POS platform across North America.
- Manage the technical relationship with the POS vendor, including prioritization, issue resolution, and roadmap alignment.
- Act as the escalation point for internal and external stakeholders regarding POS software issues.
- Collaborate with help desk and test lab teams to identify problem trends and communicate them to the vendor for resolution.
- Ensure platform compliance with IT risk management, architectural guidance, and integral retail strategy.
Product Ownership
- Prioritize and align team/vendor backlogs with product vision and business obje
📌 Product Owner (Buenos Aires)
🏢 Exxon Mobil
📍 Buenos Aires
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