About The Mobile-First Company

Most tools for small businesses weren’t built for real operators.

They were built for employees in offices, not people running a business from their phone.

We’re changing that.

We build mobile-first business software that feels like a consumer app, runs on AI, and spreads like a creator brand.

Our first product, Allo, gives you a second number on your phone, answers missed calls with AI, transcribes everything, and syncs it to your CRM.

Over 20,000 businesses use it every day.

Next up: expenses, invoicing, and more.

We’ve raised +15 million dolars from Base10, Lightspeed, EMBLEM, and 30+ top operators.

Our team is based in Paris, Buenos Aires, Miami.

What Will You Do
- Own the customer onboarding experience, helping users get value from the product as quickly as possible.
- Be a key human touchpoint for users during onboarding and support situations where automation is not enough.
- Support users with questions, issues, and setup, always with a product-first mindset.




- Turn onboarding and support interactions into clear feedback for product and operations.
- Grow into a highly operational role at the intersection of customers, product, and AI.

What You’ll Be Working On
- Guiding new users through onboarding via Intercom, answering questions and unblocking issues.
- Managing daily customer conversations, prioritizing requests and resolving them efficiently.
- Tagging and categorizing onboarding and support conversations to understand pain points and gaps.
- Sharing insights with product and tech teams to help reduce future support needs.
- Testing and iterating on onboarding messages, flows, and automations.
- Continuously learning and experimenting with AI tools and operational improvements.

What We’re Looking For
- Tech-fluent. You pick up new software in minutes, not hours. You already using AI tools in daily life or personal projects.
- Empathetic & Patient: You genuinely enjoy helping people. You see a frustrated custom

📌 Customer & Operations Associate (Argentina)
🏢 The Mobile-First
📍 Argentina