Responsibilities

As the Risk Operations Team Leader, based in Buenos Aires, Argentina, you will lead a team focused on Transaction Monitoring and Risk Analysts responsible for monitoring, investigating, and analyzing suspicious financial activity. Operating in a fast‑paced, high‑stakes fintech environment, you will drive operational excellence across alert queues, enforce strict SLA adherence, and serve as the primary escalation point for complex risk scenarios. This is a full‑time leadership role requiring a mix of sharp risk instincts, strong data literacy, and a proven track record of mentoring and scaling high‑performing operations teams.
- Team Leadership & Performance: Direct, mentor, and drive a team of 2–5 Risk Analysts to hit performance KPIs, ensuring SLA compliance, high detection accuracy, and timely alert resolution.
- Queue & Escalation Management: Oversee the end‑to‑end triage and management of alert queues to identify, assess, and mitigate high‑exposure risks and complex transaction patterns.
- Cross‑Functional Collaboration: Coordinate with Risk, Compliance,



and Sales teams to continuously optimize risk models, improve monitoring procedures, and lead complex investigations involving internal and external stakeholders.
- Quality Assurance & Optimization: Perform constant QA on the team's output, proactively identifying and implementing workflow enhancements, better procedures, and operational efficiencies.
- Strategic Risk Mitigation: Monitor emerging regional and general risk trends, adapting operational frameworks to reflect evolving threat landscapes.

Requirements
- Experienced Financial Crime Leader: 3–5 years of hands‑on experience in fraud, risk, or compliance transaction monitoring (ideally in payments or fintech), with at least 2 years of proven experience leading or mentoring junior analysts.
- Analytical Operator: Strong analytical mindset with practical experience using data tools like SQL, Excel, and BI dashboards to identify risk trends

📌 Risk Operations Team Leader (Buenos Aires)
🏢 B Capital
📍 Buenos Aires