About the Job

Red Hat services team is looking for an experienced System Administrator engineer to join us as a Red Hat OpenShift Technical Account Manager. In this role, you will provide adoption guidance, implement good practices, and deliver supportable insights to customers for the Red Hat OpenShift and Infrastructure solutions portfolio.

Technical Account Managers (TAMs) are highly technical and experienced engineers who work with customers on their strategic needs and mission‑critical environments. As part of the services organization, the TAM serves as the customer’s advocate with engineering, working proactively to prevent incidents. When a problem occurs, the TAM coordinates efforts within Red Hat to resolve incidents.

TAMs aim to support development, deployment, and support teams, ensuring best practices for configuration, tuning, and use of Red Hat products are applied.

You will act proactively, critically assessing the customer environment, providing information and insights to facilitate the adoption of the technologies, keeping the environment supported,



understanding customer objectives and priorities, increasing customer loyalty, understanding IT infrastructure, internal processes and business needs, facilitating collaboration with other vendors, and advocating for customers.

What You Will Do
- Support enterprise customers implementing automated and containerized cloud application platform solutions
- Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
- Develop relationships with key business and IT stakeholders and become a guide on a customer's implementation by understanding their top business goals and priorities.
- Help customers achieve their business goals and outcomes by providing recommendations that will benefit customers' ongoing usage of Red Hat’s technologies.
- Attain Trusted Advisor status with both key business a

📌 OpenShift Technical Account Manager (Buenos Aires)
🏢 Red Hat
📍 Buenos Aires