About the Company

At J.P. Morgan, our people are our greatest strength. We are committed to building an inclusive culture where diverse perspectives drive innovation, collaboration, and excellence. We believe every employee should have the opportunity to develop their career, contribute to meaningful work, and make an impact.

As an equal opportunity employer, we value diversity and are committed to providing a workplace that is respectful, inclusive, and free from discrimination, while supporting the wellbeing and growth of our employees.

Role Summary

As a Team Lead in Wholesale KYC Operations within our Client Onboarding and KYC team, you will guide a group of analysts supporting onboarding, renewals, and remediation activities. You will work closely with partners across Legal, Compliance, Technology, Client Services, and Operations to deliver efficient onboarding, mitigate risk, and uphold high standards. You will foster a collaborative and inclusive team culture, helping us maintain quality and regulatory compliance.



Your role is essential in ensuring our processes are robust and client-focused. Together, we strive to create a positive experience for our clients and our team.

Key Responsibilities
- Lead and develop a team, managing workload, setting priorities, coaching performance, and supporting delivery against targets.
- Oversee KYC tasks and client documentation analysis for onboarding, renewals, remediations, and amendments.
- Ensure work aligns with AML/KYC policies and standards, escalating issues as needed.
- Serve as a point of contact for business questions and guidance on onboarding and KYC requirements.
- Drive quality control, ensuring records are accurate and compliant; identify and address root causes.
- Maintain and improve standard operating procedures to reflect current processes and controls.
- Partner with stakeholders to resolve issues, unblock cases, and enhance execution.
- Track and follow up on pending client documentation, liaising

📌 Know Your Customer Manager (Buenos Aires)
🏢 Fairygodboss
📍 Buenos Aires