We're looking for a Business Analyst to join our Marketing & Digital Transformation team and play a key role in helping us better understand, engage and support prospective clients through improved processes, technology and customer experiences.
This is an exciting opportunity for a curious and proactive Business Analyst who enjoys stakeholder engagement, problem solving and turning complex information into practical solutions that deliver real business value.
Your Role
As a Business Analyst, you'll support discovery, analysis and requirements gathering activities across a range of customer-focused initiatives.
Working with Marketing, Digital, CRM and Technology teams, you'll help define future-state processes and customer journeys that improve how we attract, convert and support clients.
What You'll Be Doing
- Conducting stakeholder interviews, workshops and discovery activities.
- Gathering, documenting and prioritising business requirements.
- Mapping customer journeys, business processes and data flows.
- Supporting analysis across marketing operations, CRM and digital platforms.
- Working closely with delivery teams to ensure solutions meet business needs.
- Translating complex stakeholder feedback into clear, actionable recommendations.
- Supporting solution design and assurance activities.
About You
You'll be passionate about understanding how businesses operate and how technology can improve customer experiences.
You'll bring:
- Previous Business Analysis experience within transformation, technology or change environments.
- Strong stakeholder engagement and requirements gathering skills.
- Experience mapping processes, journeys or workflows.
- Excellent problem-solving and analytical capability.
- A collaborative approach and a desire to learn
- Experience in Marketing, CRM, Digital, Customer Experience or MarTech environments would be highly beneficial
Why Join Us?
This role offers the opportunity to work on hi
📌 Business Analyst (Mar del Plata)
🏢 Irwin Mitchell
📍 Mar del Plata
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