We are seeking a Senior Site Reliability Engineer (Sr. SRE) with strong Microsoft Azure experience to help operate, scale, and improve the reliability of our critical cloud-based services. This role will anchor an SRE Team that will focus on production reliability, observability, automation, incident response, cloud operations, and continuous improvement.

The Sr. SRE partners with software engineering, product, security, and operations leadership to embed reliability principles into the software delivery lifecycle, mentors the SRE team, and serves as the technical authority for observability and reliability across mission‑critical healthcare workloads.

Role and Responsibilities

Reliability Engineering
- Define, implement, and improve Service Level Indicators, Service Level Objectives, anderror budgetsfor critical applications and platform services.
- Partner with application teams to improve service reliability, fault tolerance, scalability, and operational readiness.
- Identify and eliminate recurring reliability issues through root cause analysis, automation,



and architectural improvements.
- Help design systems that are resilient to Azure region, zone, network, dependency, and deployment failures.
- Participate in production readiness reviews for new services, major releases, and infrastructure changes.

Observability and Monitoring
- Build and improve observability across applications, infrastructure, networks, and cloud services. Implement monitoring for the four golden signals of Latency, Traffic, Errors, and Saturation
- Develop dashboards, alerts, logs, traces, and metrics using tools such as Azure Monitor, Log Analytics, Elastic/ELK, Grafana, OpenTelemetry, Datadog, Dynatrace, New Relic, or similar APM platforms
- Create service health dashboards for engineering, operations, and leadership audiences.

Performance, Capacity, and Resilience
- Analyze system performance, bottlenecks, saturation trends, and capacity risks.
- Improve backup, disaster recovery

📌 Senior Site Reliability Engineer (Argentina)
🏢 Teladoc Health
📍 Argentina