Overview:
We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role

At Medallia, we help the world’s leading organizations capture experience signals and transform them into real-time intelligence and action. As AI-native systems evolve, traditional transactional architectures are no longer enough. The future belongs to platforms that can continuously sense, interpret, and react to live operational and behavioral signals in real time.

We are building the next generation of intelligent, event-driven platforms and are looking for a Principal Data & Event Intelligence Engineer to architect the real-time nervous system powering AI-driven decisioning, automation, and personalization across Medallia.

Mission





Transform the enterprise from static CRUD and transactional systems into a real-time intelligence platform.

This role is responsible for building the foundational event and streaming infrastructure that powers operational AI, behavioral intelligence, autonomous workflows, and adaptive customer experiences.

You will design the systems that continuously ingest, process, enrich, and activate enterprise signals at scale — enabling AI systems and products to operate with real-time awareness and responsiveness.

Responsibilities:
Event-Driven Platform Architecture
- Architect and scale enterprise-wide event-driven systems powering real-time intelligence and AI workflows
- Design highly resilient streaming architectures supporting billions of events and low-latency processing
- Build foundational event ingestion, routing, enrichment, and distribution frameworks
- Define event contracts, schema

📌 Principal Engineer, Context (Buenos Aires)
🏢 Medallia
📍 Buenos Aires