SAP PIPO Service Delivery Manager
Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.
Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.
The opportunity
The PI/PO SDM will play a key role in the support of the Mercury technical landscape and associated technology solutions which leverage or integrate with the core SAP applications, including SAP ECC, BW, CRM, SRM, CLM, CPM and GRC and Cloud based solution such as – SAP CPI, Microsoft Dynamics, C4C, ARIBA Buyer, ARIBA Sourcing.
PI/PO SDM will work closely with Application Technology-PI/PO Integration Lead and the process aligned Service Delivery Managers to provide specific, technical expertise regarding the integrated solution which is required to run each business process, including knowledge of the dependent and impacted applications and the associated inbound or outbound interfaces.
Your Key Responsibilities
SAP PO SDM will assume operational responsibilities, to include day-to-day support and management across the integrated technical solution and the functional areas, assess the impact of changes to technical solution, provide guidance and assess/validate estimates provided by 3rd parties and internal teams. They will work closely with the SAP Process Experts and the SAP Managed Service Support team to ensure the proposed solutions are operationalized and consider the ongoing impact to support requirements an
📌 SAP PIPO Service Delivery Manager (Buenos Aires)
🏢 EY
📍 Buenos Aires
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