Implementation Consultant II

Department: Compliance Services

Position Summary

The Implementation Consultant II will be responsible for developing, implementing and managing client project plans from project kickoff until the transition to either the Client Support or the Compliance Services teams. The Implementation Services team delivers onboarding, training, and other project-based services for clients utilizing Sovos’ products and/or service offerings. The Implementation Consultant is responsible for ensuring projects are completed on time with a high level of quality and client satisfaction, in addition to executing key configuration tasks.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Key Position Responsibilities

· Act as primary point of contact during the implementation process for the client

· Complete configuration tasks





· Complete thorough Client Procedures or solution architecture documents which include all configuration details and any other necessary information to support the client on a go-forward basis

· Continue service or support activities for clients after successful implementation as needed, especially during peak processing times

· Develop and manage the project plan, project risks and actively resolve project related issues as they arise

· Identify and implement improvements to processes, documents, tools, reports, etc. to benefit the new customer implementation process

· Lead fast-paced work sessions with clients to come up with technology-based solutions to solve business problems

· Perform a seamless, documented and thorough transition after implementation is complete

· Prepare project plans for intermediate to complex assigned tasks, balancing commitments across multiple projects

· Provide training as necessary to clients

· Provide training, coaching and mentoring to teammates

· Understand the client business logic and transla

📌 Implementation Consultant II (San Miguel de Tucumán)
🏢 Sovos Compliance
📍 San Miguel de Tucumán