12 ago
|
Techunting
|
Buenos Aires
12 ago
Techunting
Buenos Aires
The client is a general leader in enterprise voice solutions and voice AI innovation. We help
organizations unlock the full value of voice, transforming every conversation, whether human or AI, into a strategic asset that drives better business outcomes.
Our portfolio spans voice connectivity, unified communications and contact center integration, and next-generation voice AI applications that enhance collaboration, automate workflows, and deliver real-
time insights. With over 30 years of global experience and trusted by 65 of the Fortune 100, the client powers the intelligent enterprise, connecting people, platforms, and data to move business forward.
Certified for leading UCaaS and CCaaS environments, such as Microsoft Teams, Cisco Webex, Zoom and Genesys, our solutions provide universal interoperability that breaks down communication silos and unlocks organizational potential.
Job Summary
The Program / Project Manager leads customer-facing service delivery programs from pre-sales transition through deployment, commercial acceptance, and operational handoff.
This role blends disciplined project management with program-level ownership across Customer IT, Customer Business Units, partners, Sales, Services, R&D;, Product Management, Operations, and Support.
Requirements
Responsibilities
- Create and manage customer deployment plans, scopes of work, schedules, owners, dependencies, risks, and acceptance milestones.
- Drive customer readiness, set expectations, manage operational delivery activity, and communicate status internally and externally.
- Coordinate internal and external teams, including Customer IT, Customer Business Units, Internal Sales, R&D;, Product Management, Support, Operations, and Services Deployment teams.
- Track critical path, identify risks early, and elevate dependencies, resource conflicts, scope gaps, defects, and customer decisions before dates are missed.
- Drive commercial acceptance by clarifying acceptance criteria, required evidence, cus
📌 Project Manager- Trilingüe (Buenos Aires)
🏢 Techunting
📍 Buenos Aires