Art and Wellness Enterprises (AWE) is a professional services organization supporting non‑profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.

Job Description

Job Title: Visitor Experience Concierge

Reports to: Senior Executive Assistant

FLSA Classification: Non‑Exempt

Location: Bentonville, Arkansas (On‑site)

Date Reviewed: 06/30/2026

About the Position

The Visitor Experience Concierge is responsible for providing a welcoming, professional, and efficient experience for guests, staff, and visitors at the Heartland Whole Health Institute (HWHI) building on the Crystal Bridges Campus for Art and Wellness. The role supports daily front desk operations, delivers exceptional customer service, and helps create a positive and memorable experience for everyone who visits the campus. The position builds relationships with guests and team members, provides outstanding service,



and serves as a knowledgeable campus resource.

This role supports visitor engagement and ensures the smooth operation of front desk services, coordinating logistics for meetings and tours, providing administrative assistance, and maintaining a professional, organized, and hospitable environment.

Success requires exceptional customer service skills, strong communication and organizational abilities, commitment to positive experiences, the ability to build relationships, manage multiple priorities, exercise sound judgment, and adapt to changing needs while maintaining a professional and welcoming presence.

Essential Duties and Responsibilities
- Serve as a welcoming and professional first point of contact for guests, vendors, and staff.
- Deliver high‑quality customer service by responding promptly to inquiries, providing accurate information, and ensuring a positive experience for all visitors and colleagues.
- Act as a k

📌 Visitor Experience Concierge (Argentina)
🏢 Dormont Manufacturing
📍 Argentina