Microsoft Alliance Operations Specialist – Partner Programs

Responsible for providing ongoing operations & enablement support for the EY‑Microsoft Alliance, co‑developing and executing the support model for EY’s participation in Microsoft Partner Programs.

Your Key Responsibilities
- Manage EY’s Partner Program orchestration in alignment with the strategic alliance with Microsoft.
- Coordinate Microsoft revenue recognition processes (PAL, CPOR, and others) to translate Azure consumption and licensing into recognized partner metrics.
- Own Microsoft Partner Program knowledge, reviewing key program changes, updating leadership, and supporting communication of updates.
- Administer Microsoft Partner Center globally, including access management, reporting, and issue resolution/escalation.
- Serve as a trusted advisor to senior management, providing insights and recommendations on Partner Center benefits and other Microsoft partner programs.
- Manage Microsoft Advanced Specializations in collaboration with EY General Microsoft Practice and others.




- Provide analysis of trends and top deals to identify business insights for leadership and stakeholders.
- Collaborate with on‑shore and off‑shore Microsoft Alliance colleagues on strategic projects and initiatives.
- Manage onshore stakeholder expectations, plans, and communication.

Skills and Attributes for Success
- Exposure to partner portals and programs such as Partner Center referrals, CPOR, and Partner Admin Link.
- Familiarity with Microsoft technologies, cloud services, and the Partner Center platform.
- Sales and pipeline exposure – understanding of opportunity life cycles and reporting.
- Technology aptitude and experience or academics in technology.
- Strong problem‑solving skills, root cause analysis, and mitigation.
- Excellent communication and organizational skills.
- Exceptional customer service skills, responsiveness, and commitment to quality.
- Strong initiative‑taking work ethic.
- Curious and detail‑or

📌 Microsoft Alliance, Operations Specialist (Buenos Aires)
🏢 EY
📍 Buenos Aires