Position: Senior Program Manager

Department: Product Development/Technology

KEY RESPONSIBILITIES

Program Execution and Tracking
- Own day to day execution of one or more assigned cross-LOB technology programs (for example: AWS cost tracking and optimization, Grafana observability governance, CMT wave adoption, DORA dashboard stabilization, Pipeline Maturity Model gap closure, Quality Gate rollout).
- Maintain accurate, live status in Jira for assigned initiatives: epics, owners, blockers, and target dates, so the cross-LOB portfolio view is always current.
- Identify program-level risks and blockers early and escalate to the Program Management Lead with a clear recommendation, not just a flag.
- Coordinate dependencies between groups where a single initiative touches more than one (for example, Gate 6 / C3 post-deploy verification, which sits at the intersection of Quality and DevOps, or Grafana governance, which touches both cost management and observability standards).

Steerco and Leadership Reporting
- Prepare Steerco-ready inputs for assigned programs: data, trend lines,



and a narrative that leads with impact rather than activity.
- Support the Program Management Lead in building the consolidated cross-CoE Steerco deck and briefing materials.
- Respond to ad hoc leadership requests for status with a fast, well-framed answer grounded in live data.

Cross-Functional Stakeholder Collaboration
- Work closely with the relevant technical and program leads (whether a CoE lead, a platform owner, or a LOB engineering lead) to keep assigned programs coordinated and moving.
- Operate as a neutral, program-level partner across sponsoring groups and LOBs rather than an advocate for any single one.
- Partner with VP stakeholders and LOB agile leaders to confirm adoption, sequencing, and capacity, since CoEs recommend standards but LOBs own implementation.

Program Governance and Documentation
- Maintain program infrastructure for assigned initiatives: planning calendars,

📌 Senior Program Manager (San Miguel de Tucumán)
🏢 Sovos Compliance
📍 San Miguel de Tucumán