Position: Tech Lead, Project Management

Department: Product Development, Technology

Position Summary

Key responsabilities

Team Leadership (~50%)
- Hire, onboard, and manage a team of 2 Senior Program Managers, assigning programs based on complexity, LOB exposure, and development needs.
- Coach the team on program management craft: risk framing, stakeholder management, and how to turn raw tracking data into a decision-ready narrative.
- Set and review individual and team objectives, and represent the PMO's contribution in performance conversations.

Individual Program Ownership (~50%)
- Personally own and run one or more high-priority cross-LOB programs end to end, with the same hands-on accountability expected of a Senior Program Manager: scope, milestones, tracking, risk, and stakeholder management.
- Take direct ownership of the programs that most need a senior, experienced hand, for example a newly scoped initiative that has not yet matured enough to hand off to a Senior Program Manager.
- Stay close enough to hands-on execution to credibly coach the team,



unblock a stalled program personally when needed, and step in and run a program directly during gaps in team capacity.

Portfolio Strategy and Governance
- Maintain a single, consolidated view of priorities and delivery progress across the full cross-LOB program portfolio, resolving overlaps or duplicated effort before they reach leadership.
- Decide, in partnership with the Executive Sponsor and relevant CoE or LOB leads, which cross-LOB initiatives merit dedicated Senior Program Manager ownership, which the Lead should run personally, and which need only lighter-touch tracking.
- Establish and maintain the governance cadence for the portfolio: recurring milestone tracking, periodic VP alignment sessions, and a regular gap-analysis review cycle.

Executive Reporting
- Own the consolidated status narrative and reporting deck across the full program portfolio, ensuring it leads with data and impact rather th

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