Lenovo is seeking a Channel Partner Helpdesk Lead to manage the partner support team and ensure high-quality service for NA partners. You will oversee ticket handling, escalation, and cross-functional coordination with IT and business stakeholders.
The role emphasizes performance metrics, knowledge management, and career development for team members in a fast-paced environment. Strong English communication is essential for US/Canada partnerships.
📌 Channel Partner Helpdesk Lead (Esquel)
🏢 Lenovo
📍 Esquel
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