We are looking for (1) Senior Technical Support / End User Support professional responsible for providing on-site technical support to corporate users within multinational companies. The role involves incident management, escalation handling, technical coordination, IT asset administration, and ensuring service continuity and quality. The position requires strong experience supporting executive/VIP users, developing technical procedures, delivering training, and working effectively in corporate environments with advanced English proficiency.

Requirements
More than 5 years of experience in Technical Support / End User Support.
Experience providing On-Site Support in corporate or multinational environments.
Technical coordination and escalation management.




IT asset administration and inventory management.
Development and maintenance of technical procedures and documentation.
User and/or technical team training.
Experience supporting executives and VIP users.
Advanced/Fluent English for meetings, ticket management, user support, and documentation.
Valid Dell and HP certifications. (Mandatory)
Knowledge of ITIL and IT Service Management best practices.

Employment Conditions & Work Modality
Contractor model
Full-time position, 40–45 hours per week.
On-site or hybrid work arrangement.
Location: Buenos Aires (CABA/GBA).

📌 Senior IT Support (Buenos Aires)
🏢 Praxis
📍 Buenos Aires