We are Kaizen Gaming

Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 20 markets. We always aim to leverage cutting‑edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2,700 Kaizeners, from 40+ nationalities spreading across 3 continents.

Our one team is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?

Let’s start with the role

As a Key Account Management Team Leader, your primary responsibility is to oversee the day‑to‑day operations of the Key Account Management Team in Argentina and ensure the effectiveness of our KAM approach, considering local market insights and the team’s focus on achieving departmental key objectives related to customer retention and loyalty. The Team Leader will be responsible for driving high performance within the team,



as well as supporting their development and mentorship. The Team Leader will act as a “Player‑Coach”: this means leading and mentoring a team, but also personally manage a group of high‑value customers.

As a Key Account Management Team Lead, you will:
- Manage the day‑to‑day operations of the Key Accounts Team, coordinating tasks and ensuring their timely and efficient execution;
- Provide ongoing coaching and mentorship to your team members, fostering their professional growth and enabling them to consistently perform at their highest potential.
- Deliver exceptional and proactive service, providing a top‑tier gaming experience to our Key Accounts to enhance customer retention and satisfaction;
- Directly manage a group of VIP accounts, providing a personal and high‑quality service;
- Ensure our VIP clients consistently receive an exceptional and personalized service experience, strengthening their loyalty and long‑term engagement with

📌 Key Account Management Team Lead (Buenos Aires)
🏢 Kaizen Gaming
📍 Buenos Aires